Our Terms & Conditions

Shopping

We have magazines, merchandise and products and other great stuff available on the website. If you would like to buy something, these are the terms.

1. You need to be located in Australia for us to products to you.
2. We will accept returns for faulty goods, however, all sales are FINAL, so please choose sizes carefully!
3. We do our best to ensure our products are described as accurately as possible on the website, however we do not warrant the accuracy of the description. Please let us know if you don’t think we are describing them correctly and as soon as we become aware of any inaccuracy in the description, we will correct the error or omission.
4. Current and back issues of the magazine can be purchased separately through the website, however we cannot guarantee the availability of any back issues of our magazines.
5. Prices quoted are in Australian Dollars (AUD) and inclusive of GST (where relevant).  We may amend our prices from time to time. Packaging and postage are factored into the price already.

Product Returns

If a product purchased through the website has been damaged in the post, please advise us within 7 days of receipt of the damaged goods by one of the following methods to arrange a replacement magazine or a credit note at no charge, email us at info@smallgiants.com.au

1. We will refund the reasonable cost of any postage or phone calls incurred to notify us of receipt of the damaged magazine.
2. The warranty given above is in addition to any other rights and remedies you may have as a consumer under Australian Consumer Law in relation to the goods or services to which the warranty relates.
3. Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
4. When you place an order, you need to provide your name, address for delivery and billing purposes, your email address, telephone number and credit card details.  We take due care with this information however, in providing us with such information you accept we are not liable for its misuse due to an error in transmission, a virus or malware.  Please review our privacy policy for more information.
5. Confirmation of your order occurs immediately online or by phone unless payment cannot be processed.  Please contact us if there is a problem ordering online and we will process the payment over the phone.
6. Products will be dispatched and sent via post to the nominated Australian address within seven working days.
7. We consider the security of your financial details to be of paramount importance and use a secure third-party payment system to process your financial details.

Privacy Policy

We take all due care with any information you provide to us when accessing our website. View our Privacy Policy here.

Definitions

Australian Consumer Law means the Competition and Consumer Act (Cth) 2010.

This was last updated on March 2023.

Small Giants Academy HQ is located on the traditional lands of the Boon Wurrung people of the Kulin Nation. We pay our respects to Elders past, present and emerging.

Small Giants Academy
The White House
11 Princes St
St Kilda VIC 3182